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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Collins-Chapman

Crystal Collins-Chapman

November 2, 2024

5  out of  5
rating by Crystal Collins-Chapman
"I love working with Amanda. She's super sweet and so understanding."
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Angelena Salley

September 17, 2024

5  out of  5
rating by Angelena Salley
"Thank you Russ,Ronda, Amanda and Steve for giving my family support throughout the years!I started with State farm than my daughter now y'all are about to be there for my granddaughters!This office is amazing!"
We responded:
"Thank you, Angelena! We strive to be like family."
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sarah salley

September 17, 2024

5  out of  5
rating by sarah salley
"The experience you get in this office is superb!I would highly recommend them to anyone looking for insurance! Great rates ,great staff , and lots of peace of mind!Thank you Amanda, Rhonda, Steve and of course Russ y'all are so awesome!"
We responded:
"Thank you, Sarah!"
Profile photo of Aleksandar Grujić

Aleksandar Grujić

September 10, 2024

5  out of  5
rating by Aleksandar Grujić
"Great and friendly customer service! Steve was really knowledgeable which helped me a lot for choosing the best option!"
We responded:
"Thank you, Aleksandar!"
Profile photo of Lisa Belongia

Lisa Belongia

September 9, 2024

5  out of  5
rating by Lisa Belongia
"At every step of my family’s life, through our ups and downs, Russ Tucker’s State Farm office has been by our side. Rhonda has answered all of my questions throughout the years, and Amanda makes my day a little nicer whenever we chat. I am always excited to share our family’s news with them and they feel like old friends. Even though they are not our closest State Farm agent’s office anymore, I still call this office, knowing they can help."
We responded:
"Thank you, Lisa!"
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Sue Cooley

August 23, 2024

5  out of  5
rating by Sue Cooley
"Russ Tucker state farm is amazing! Amanda Ritchie and others in the office has helped me and my family on many occasions. Would and have recommended them to friends!"
We responded:
"Thank you, Sue!"
Profile photo of DanA Cliett

DanA Cliett

June 17, 2024

5  out of  5
rating by DanA Cliett
"Russ Tucker State Farm Ins .Agent 1206 N Broadway Lex.Ky.He has an Amazing and Caring staff all three make you feel like their family!Steve Amanda & Rhonda.But Rhonda was my go to person when I filed my house Ins.claim, Because a Big Monsterous Tree hit my house and the electrical meter box, and caused a fire and other damages.Rhonda assisted me with phone calls technical support uploading pictures of completed work from contractors, speaking on my behalf to my claim specialist who was also Caring and professional,I was able to recieve all payments with no issues,Iwas relocated from my home and I'm now back at the house safely ,Because of Rhonda's support and assistance,The claim was completed in a timely manner,I recommend Russ Tucker and his Team Thanks again Rhonda!❤️"
We responded:
"Thank you for such kind words. We are truly blessed with the best customers!"
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Carrie Tinsley

February 28, 2024

5  out of  5
rating by Carrie Tinsley
"Steve is very genuine and understands the needs of your everyday life. I came back to State farm solely due to his compassion for others."
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Brittany Smoot

September 20, 2022

5  out of  5
rating by Brittany Smoot
"Russ Tucker’s State Farm office is one of the easiest State Farm offices I have used. They are friendly, quick to respond, and take care of any issue you have. I would highly recommend you use his as your State Farm Agent."
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eder sosa

September 14, 2022

5  out of  5
rating by eder sosa
"Amanda has always been there for me. She is very honest and will always guide you in the right direction. For all my insurance needs, I definitely go to her. I am surprised she is not tired of my constant questions 😅."
Profile photo of Adam Ulrich

Adam Ulrich

September 13, 2022

5  out of  5
rating by Adam Ulrich
"Staff is always helpful answering any questions I might have about my car and home insurance. Would highly recommend this branch to those looking to make a change."
Profile photo of Brianne Radcliffe

Brianne Radcliffe

September 8, 2022

5  out of  5
rating by Brianne Radcliffe
"Insurance is straightforward, easy to navigate. Online options, with a helpful staff if there are any issues I need help navigating!"
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Janice Steinpreis

May 1, 2022

5  out of  5
rating by Janice Steinpreis
"Great agent. Very friendly staff"
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William Brooks

February 21, 2022

5  out of  5
rating by William Brooks
"Super friendly people that are a pleasure to deal with monthly. Make everything about insurance easy. Would recommend to everyone. Good price for good drivers."
Profile photo of Joni Hunt

Joni Hunt

February 16, 2022

1  out of  5
rating by Joni Hunt
"Worst customer service ever. Unexplainable rate hikes on a regular basis. Denial of claims that should be covered. Seriously should be looked into internally."
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rochelle clark

July 7, 2021

5  out of  5
rating by rochelle clark
"Low rates, people friendly"
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Doug Begley

April 22, 2021

5  out of  5
rating by Doug Begley
"Great people and great service"
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allisha grey

February 20, 2021

1  out of  5
rating by allisha grey
"Inappropriate"
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Matt W

February 1, 2021

5  out of  5
rating by Matt W
"We have been customers for many years and they have always done an incredible job handling all of our cars and homes. Couldn't ask for better service!!"
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Kay Allen

January 18, 2021

5  out of  5
rating by Kay Allen
"My experience with State farm has been wonderfu!!!lAll the agents there are great especially( Steve) they really care and really concerned ,they take very good care of me they feel a lot like family to me🤗"
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Meryl O'Reilly

December 30, 2020

5  out of  5
rating by Meryl O'Reilly
"I've been with Russ Tuckers Office for 7 or 8 years. They're a great punch of people who will help you get what you need. I've had a few times where money was tight and they found an alternative to keep me insured. They're like family."
Profile photo of Janice Steinpreis

Janice Steinpreis

December 17, 2020

5  out of  5
rating by Janice Steinpreis
"Love this office."
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Terrie Hurt

November 23, 2020

5  out of  5
rating by Terrie Hurt
"Awesome customer service...answers all questions with care and concern. Highly recommend!"
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Dane Lang

September 26, 2020

5  out of  5
rating by Dane Lang
"Great company! Will find you all the discounts they can on your policies. Will also be Patient and answer all your questions. Highly recommended for your insurance needs. Steave has helped me personally and I commend his ability to get all my needs met in a very timely manner."
Profile photo of Aneira Wolf

Aneira Wolf

September 16, 2020

5  out of  5
rating by Aneira Wolf
"Staff friendly and very helpful! They go out of their way to help and save money. I have been with them over 15 years. Thank you so much."