State Farm® Insurance Agent Russ Tucker

"I called because my bill was higher this time , a Lady Called Rhonda , Whom i have no pleasure in talking to, Cause she Rude , thinks she knows it all , Cannot explain why did my premium went up while i was not informed of it .! Horrible Agent on the other hand when i call i always rather talk to Amanda or Steve Best Agents ever.!"

"At a moment's notice, after a brief phone call to the office, where Steve answered, I was invited to come right in, immediately, at my convenience. I didn't feel anything other than him working genuinely and sincerely to get me exactly what we want from any business relationship like this. He was polite, up front, and honest in responding to what I presented him with, regarding my situation. He then went beyond the call of duty to get me a premium tailored for my needs individually, and furthermore, he was then able to nearly cut my premium in half in the end, by applying all of the possible discount opportunities and adjustments needed for that to happen! I will be bringing my business back to that office and definitely and I recommend them to anyone looking to get an honest assessment of what can be done, and knowing that it's going to be more than competitive with any and all other options. I thank everyone very much for what is clear about their integrity in doing business. Sincerely Jason Scott"

"Love them there great folks"

"Staff friendly and very helpful! They go out of their way to help and save money. I have been with them over 15 years. Thank you so much."

"I got the best deal when Amanda gave me the price of my auto and renter's insurance. Russ Tucker knows how to get on the Christmas card list."

"I love working with Amanda. She's super sweet and so understanding."

"Thank you Russ,Ronda, Amanda and Steve for giving my family support throughout the years!I started with State farm than my daughter now y'all are about to be there for my granddaughters!This office is amazing!"

"The experience you get in this office is superb!I would highly recommend them to anyone looking for insurance! Great rates ,great staff , and lots of peace of mind!Thank you Amanda, Rhonda, Steve and of course Russ y'all are so awesome!"

"Great and friendly customer service! Steve was really knowledgeable which helped me a lot for choosing the best option!"

"At every step of my family’s life, through our ups and downs, Russ Tucker’s State Farm office has been by our side. Rhonda has answered all of my questions throughout the years, and Amanda makes my day a little nicer whenever we chat. I am always excited to share our family’s news with them and they feel like old friends. Even though they are not our closest State Farm agent’s office anymore, I still call this office, knowing they can help."

"Russ Tucker state farm is amazing! Amanda Ritchie and others in the office has helped me and my family on many occasions. Would and have recommended them to friends!"

"Russ Tucker State Farm Ins .Agent 1206 N Broadway Lex.Ky.He has an Amazing and Caring staff all three make you feel like their family!Steve Amanda & Rhonda.But Rhonda was my go to person when I filed my house Ins.claim, Because a Big Monsterous Tree hit my house and the electrical meter box, and caused a fire and other damages.Rhonda assisted me with phone calls technical support uploading pictures of completed work from contractors, speaking on my behalf to my claim specialist who was also Caring and professional,I was able to recieve all payments with no issues,Iwas relocated from my home and I'm now back at the house safely ,Because of Rhonda's support and assistance,The claim was completed in a timely manner,I recommend Russ Tucker and his Team Thanks again Rhonda!❤️"

"Steve is very genuine and understands the needs of your everyday life. I came back to State farm solely due to his compassion for others."

"Russ Tucker’s State Farm office is one of the easiest State Farm offices I have used. They are friendly, quick to respond, and take care of any issue you have. I would highly recommend you use his as your State Farm Agent."

"Amanda has always been there for me. She is very honest and will always guide you in the right direction. For all my insurance needs, I definitely go to her. I am surprised she is not tired of my constant questions 😅."

"Staff is always helpful answering any questions I might have about my car and home insurance. Would highly recommend this branch to those looking to make a change."

"Insurance is straightforward, easy to navigate. Online options, with a helpful staff if there are any issues I need help navigating!"

"Great agent. Very friendly staff"

"Super friendly people that are a pleasure to deal with monthly. Make everything about insurance easy. Would recommend to everyone. Good price for good drivers."

"Worst customer service ever. Unexplainable rate hikes on a regular basis. Denial of claims that should be covered. Seriously should be looked into internally."

"Low rates, people friendly"

"Great people and great service"

"Inappropriate"

"We have been customers for many years and they have always done an incredible job handling all of our cars and homes. Couldn't ask for better service!!"

"My experience with State farm has been wonderfu!!!lAll the agents there are great especially( Steve) they really care and really concerned ,they take very good care of me they feel a lot like family to me🤗"