State Farm® Insurance Agent Russ Tucker
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Crystal Collins-Chapman
November 2, 2024
"I love working with Amanda. She's super sweet and so understanding."
Angelena Salley
September 17, 2024
"Thank you Russ,Ronda, Amanda and Steve for giving my family support throughout the years!I started with State farm than my daughter now y'all are about to be there for my granddaughters!This office is amazing!"
"Thank you, Angelena! We strive to be like family."
sarah salley
September 17, 2024
"The experience you get in this office is superb!I would highly recommend them to anyone looking for insurance! Great rates ,great staff , and lots of peace of mind!Thank you Amanda, Rhonda, Steve and of course Russ y'all are so awesome!"
"Thank you, Sarah!"
Aleksandar Grujić
September 10, 2024
"Great and friendly customer service! Steve was really knowledgeable which helped me a lot for choosing the best option!"
"Thank you, Aleksandar!"
Lisa Belongia
September 9, 2024
"At every step of my family’s life, through our ups and downs, Russ Tucker’s State Farm office has been by our side. Rhonda has answered all of my questions throughout the years, and Amanda makes my day a little nicer whenever we chat. I am always excited to share our family’s news with them and they feel like old friends. Even though they are not our closest State Farm agent’s office anymore, I still call this office, knowing they can help."
"Thank you, Lisa!"
Sue Cooley
August 23, 2024
"Russ Tucker state farm is amazing! Amanda Ritchie and others in the office has helped me and my family on many occasions. Would and have recommended them to friends!"
"Thank you, Sue!"
DanA Cliett
June 17, 2024
"Russ Tucker State Farm Ins .Agent 1206 N Broadway Lex.Ky.He has an Amazing and Caring staff all three make you feel like their family!Steve Amanda & Rhonda.But Rhonda was my go to person when I filed my house Ins.claim, Because a Big Monsterous Tree hit my house and the electrical meter box, and caused a fire and other damages.Rhonda assisted me with phone calls technical support uploading pictures of completed work from contractors, speaking on my behalf to my claim specialist who was also Caring and professional,I was able to recieve all payments with no issues,Iwas relocated from my home and I'm now back at the house safely ,Because of Rhonda's support and assistance,The claim was completed in a timely manner,I recommend Russ Tucker and his Team Thanks again Rhonda!❤️"
"Thank you for such kind words. We are truly blessed with the best customers!"
Carrie Tinsley
February 28, 2024
"Steve is very genuine and understands the needs of your everyday life. I came back to State farm solely due to his compassion for others."
Brittany Smoot
September 20, 2022
"Russ Tucker’s State Farm office is one of the easiest State Farm offices I have used. They are friendly, quick to respond, and take care of any issue you have. I would highly recommend you use his as your State Farm Agent."
eder sosa
September 14, 2022
"Amanda has always been there for me. She is very honest and will always guide you in the right direction. For all my insurance needs, I definitely go to her. I am surprised she is not tired of my constant questions 😅."
Adam Ulrich
September 13, 2022
"Staff is always helpful answering any questions I might have about my car and home insurance. Would highly recommend this branch to those looking to make a change."
Brianne Radcliffe
September 8, 2022
"Insurance is straightforward, easy to navigate. Online options, with a helpful staff if there are any issues I need help navigating!"
Janice Steinpreis
May 1, 2022
"Great agent. Very friendly staff"
William Brooks
February 21, 2022
"Super friendly people that are a pleasure to deal with monthly. Make everything about insurance easy. Would recommend to everyone. Good price for good drivers."
Joni Hunt
February 16, 2022
"Worst customer service ever. Unexplainable rate hikes on a regular basis. Denial of claims that should be covered. Seriously should be looked into internally."
rochelle clark
July 7, 2021
"Low rates, people friendly"
Doug Begley
April 22, 2021
"Great people and great service"
allisha grey
February 20, 2021
"Inappropriate"
Matt W
February 1, 2021
"We have been customers for many years and they have always done an incredible job handling all of our cars and homes. Couldn't ask for better service!!"
Kay Allen
January 18, 2021
"My experience with State farm has been wonderfu!!!lAll the agents there are great especially( Steve) they really care and really concerned ,they take very good care of me they feel a lot like family to me🤗"
Meryl O'Reilly
December 30, 2020
"I've been with Russ Tuckers Office for 7 or 8 years. They're a great punch of people who will help you get what you need. I've had a few times where money was tight and they found an alternative to keep me insured. They're like family."
Janice Steinpreis
December 17, 2020
"Love this office."
Terrie Hurt
November 23, 2020
"Awesome customer service...answers all questions with care and concern. Highly recommend!"
Dane Lang
September 26, 2020
"Great company! Will find you all the discounts they can on your policies. Will also be Patient and answer all your questions. Highly recommended for your insurance needs. Steave has helped me personally and I commend his ability to get all my needs met in a very timely manner."
Aneira Wolf
September 16, 2020
"Staff friendly and very helpful! They go out of their way to help and save money. I have been with them over 15 years. Thank you so much."